Frequently Asked Questions

How to reset the administor's password on On-premises installation?
Last Updated 2 years ago

If you forgot the password of the administrator on On-premises installation, please open and edit force_reset_accounts to reset the accouts' password.

You still need to remember the account's email, if you do not modify it, the default should be:

 $config['force_reset_accounts'] = array(
array('email'=> '', 'passowrd'=> 'my new password')
This will reset the password to "my new password" for the account.

You need to modify this entry to
$config['force_reset_accounts'] = FALSE;
after sign in the system immediately.

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